Dunphy, Paul, Vines, John, Coles-Kemp, Lizzie, Clarke, Rachel, Vlachokyriakos, Vasilis, Wright, Peter, McCarthy, John and Olivier, Patrick (2014) Understanding the Experience-Centeredness of Privacy and Security Technologies. In: Proceedings of the 2014 workshop on New Security Paradigms Workshop - NSPW '14. Association for Computing Machinery, pp. 83-94. ISBN 978-1-4503-3062-6
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Abstract
The joint study of computer security, privacy and human-computer interaction (HCI) over the last two decades has shaped a research agenda focused upon usable privacy & security. However, in HCI research more generally there has long been an awareness of the need to understand and design for user experience, in recognition of the complex and multi-faceted role that technology now plays in our lives. In this paper we add to the growing discussion by introducing the notion of experience-centered privacy and security. We argue that in order to engage users of technology around issues related to experiences of privacy and security, research methods are required that may be outside of the normal repertoire of methods that we typically call upon. We describe three projects that developed non-typical research methods to reveal experiential insights into user interactions with privacy and security-related technologies. We conclude by proposing a research agenda that begins to illustrate how the discourse and methods of experience-centered design might serve to provide valuable alternative perspectives on new and enduring user-facing privacy and security problems.
Item Type: | Book Section |
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Uncontrolled Keywords: | Experience-centered security; experience-centered privacy; design methods; user experience, usable privacy and security |
Subjects: | G400 Computer Science |
Department: | Faculties > Arts, Design and Social Sciences > Design |
Depositing User: | Becky Skoyles |
Date Deposited: | 20 Mar 2018 09:10 |
Last Modified: | 01 Aug 2021 08:36 |
URI: | http://nrl.northumbria.ac.uk/id/eprint/33803 |
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