Utilising insight journalism for community technology design

Taylor, Nick, Frohlich, David M., Egglestone, Paul, Marshall, Justin, Rogers, Jon, Blum-Ross, Alicia, Mills, John, Shorter, Mike and Olivier, Patrick (2014) Utilising insight journalism for community technology design. In: Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14. ACM, New York, pp. 2995-3004. ISBN 9781450324731

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Abstract

We describe the process of insight journalism, in which local amateur journalists were used to generate unique insights into the digital needs of a community. We position this as a means for communities to represent themselves to designers, both as a method of designing community technologies and as a first step towards supporting innovation at a local level. To demonstrate insight journalism, we present two case studies of community technologies that were directly inspired, informed and evaluated by journalistic content. Based on this experience, we evaluate the role that insight journalism can play in designing for communities, the particular characteristics that it lends to the design process and how it might be employed to support sustainable community innovation.

Item Type:	Book Section
Uncontrolled Keywords:	Design; citizen journalism; community; local innovation; participatory design; co-design; ethnography
Subjects:	P900 Others in Mass Communications and Documentation W200 Design studies
Department:	Faculties > Arts, Design and Social Sciences > Design
Depositing User:	Paul Burns
Date Deposited:	21 Mar 2018 17:36
Last Modified:	09 Jun 2020 08:25
URI:	http://nrl.northumbria.ac.uk/id/eprint/33847

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