Funding Service Design: growing Service Design practice through a grants programme

Warwick, Laura, Pierri, Paola, Bradnam, Claire and Field, Emma (2018) Funding Service Design: growing Service Design practice through a grants programme. In: ServDes.2018 - Service Design & Innovation Conference 2018, 18th - 20th June 2018, Milano, Italy.

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This paper presents the findings from a case study of a grants programme aimed at growing service design practice within a mental health network. The case study employed a ‘grants plus’ model, offering both money and coaching support, to promote the use of service design and build ‘communities of practice’ around this common approach within the organisation. The authors reflect on the findings from two grants programmes and share the advantages and challenges of building a design community through a funded model. This offers learning for those trying to scale Service Design practice across organisations or communities, as well as anyone trying to encourage the use of the process with other teams or organisations where there is a perceived power imbalance.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: service design, scaling, grants plus, voluntary sector
Subjects: W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > Design
Depositing User: Paul Burns
Date Deposited: 06 Apr 2018 14:00
Last Modified: 01 Aug 2021 09:35

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