Supplier relations impact within the UK automotive industry

Demirbas, Dilek, Wilkinson, Lauren and Bennett, David (2018) Supplier relations impact within the UK automotive industry. Benchmarking, 25 (8). pp. 3143-3161. ISSN 1463-5771

Full text not available from this repository. (Request a copy)
Official URL:


Purpose: The purpose of this paper is to understand the impact of the recent recession on both the automotive manufacturer as well as their suppliers. The research aims to identify if the impact has been the same at each of the organizations, or if there has been a difference. Design/methodology/approach: This paper carries out a case study research, into the need for suppliers to increase their responsiveness following recession and the impact this has had on supplier relations. Face-to-face semi-structured interviews were carried out at the vehicle manufacturer with two members of production control staff from VMUK plus seven production control staff at seven tier 1 suppliers to VMUK. Findings: Supply chains have been enhanced through an increased level of responsiveness, following the economic downturn and supplier relations have had a positive impact post-recession. Research limitations/implications: Literature argues that competitive advantage can be achieved through responsiveness, and that responsiveness is critical during a period of volatility and market uncertainty. Furthermore, literature also argues that competitive advantage can be achieved through positive supplier relations. This study investigates both of these arguments. Originality/value: This study concludes that the positive supplier relations offer a competitive advantage when there is no cost advantage to be found elsewhere. Furthermore, this study concludes that as a direct impact of the recession, supplier relations have improved within the case studies investigated.

Item Type: Article
Uncontrolled Keywords: Responsiveness, Relationships, Supplier relations, UK automotive industry
Subjects: N100 Business studies
N200 Management studies
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: Elena Carlaw
Date Deposited: 07 Mar 2019 13:30
Last Modified: 19 Nov 2019 09:46

Actions (login required)

View Item View Item


Downloads per month over past year

View more statistics