Baines, Susan, Wilson, Rob and Walsh, Sarah (2010) Seeing the full picture? Technologically enabled multi-agency working in health and social care. New Technology, Work And Employment, 25 (1). pp. 19-33. ISSN 0268-1072
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Official URL: http://dx.doi.org/10.1111/j.1468-005X.2009.00236.x
Abstract
The implementation of local e‐government in England touched all public services and affected front‐line workers across local authorities and partner agencies. Professional ‘cultures’ are invoked rhetorically as barriers to the translation of this policy into practice. We propose that the concept of ‘street‐level bureaucrats’ offers a more nuanced and grounded framework to think about local responses to centrally driven change.
Item Type: | Article |
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Subjects: | L500 Social Work |
Department: | Faculties > Business and Law > Newcastle Business School |
Depositing User: | Becky Skoyles |
Date Deposited: | 13 May 2019 14:57 |
Last Modified: | 19 Nov 2019 10:04 |
URI: | http://nrl.northumbria.ac.uk/id/eprint/39301 |
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