Exploring the Designer-Constructor Teamwork Interface to improve Collaboration: A review of current literature

Ponton, Hazel, Osborne, Allan, Greenwood, David and Thompson, Neill (2019) Exploring the Designer-Constructor Teamwork Interface to improve Collaboration: A review of current literature. In: ARCOM 2019 - Productivity, Performance and Quality Conundrum, 2nd - 4th September 2019, Leeds, UK.

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Abstract

The construction industry has been criticised over several decades for functioning and producing output with low levels of productivity when compared to other manufacturing-based industries. One possible solution to improve productivity is the adoption of collaborative working practices by project teams, particularly designers and constructors during the design phase. Arguments in support of the need to manage the design process effectively during a construction project are well documented. Issues such as providing the client with a sustainable, affordable, quality design that adds value to their business needs, requires attention. Managing the interpersonal interface between designers and constructors during the design phase is a vital requirement of design management practice. Design management is a discipline that requires a thorough understanding of the nature and culture of the different professionals to improve the social behaviours and performance of teams, which in turn may improve project outcomes and thus industrial productivity. The current study, which is part of an ongoing project, presents the position of the design management literature focused on the interpersonal behaviour between designers and constructors. Following a strategically focused review of the extant literature, current themes relevant to Teamwork Quality (TWQ), specific to the designer-constructor interface, are presented. The findings confirm the presence of 14 articles that explore collaborative teamwork behaviour between designers and constructors and that survey methods dominate publications in this area. Few studies capture the power of space and place by observing ‘live' industry practice, particularly from a longitudinal perspective. Recommendations include the identification of research themes worthy of future exploration that may assist in teamwork performance concerning productivity. An increase in the use of alternative methodological approaches such as ethnographic and action research is also justified and discussed.

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