Designing a Design Thinking Approach to HRD

Bailey, Mark, Harney, Brian and Pearce, Alison (2019) Designing a Design Thinking Approach to HRD. International Journal of Human Resource Development Practice, Policy and Research, 4 (2). pp. 9-23. ISSN 2397-4583

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This article considers the value of design thinking as applied to a HRD context, Specifically, it demonstrates how design thinking can be employed through a case study drawn from the GETM3 programme. It reports on the design, development, and delivery of a design thinking workshop which was created to draw out and develop ideas from students and recent graduates about the fundamental training and skills requirements of future employment. While design thinking has been widely deployed in innovation and entrepreneurship, its application to HRD is still very much embryonic. Our overview illustrates how the key characteristics of the design thinking process resonate with those required from HRD (e.g. focus on end user, problem solving, feedback, and innovation). Our contribution stems from illuminating a replicable application of design system thinking including both the process and the outcomes of this application. We conclude that design thinking is likely to serve as a critical mind-set, tool, and strategy to facilitate HRD practitioners and advance HRD practice.

Item Type: Article
Additional Information: Mark Bailey is the Director of International Development: Design for the Faculty of Arts, Design & Social Sciences at Northumbria University, UK. He leads design-led innovation research and practice activities and a number of business/research partnerships. He has also established and co-leads the Responsible Innovation Practice research group. Mark contributed substantially to defining the GETM3 project and wrote important sections of the plan. He has undertaken a secondment to Slovenia and worked mainly in the curriculum innovations workstream. Dr. Brian Harney MCIPD is Associate Professor in Strategy & HRM at Dublin City University Business School, Ireland. His research focuses on the intersection of Strategy and HRM, with a particular focus on SMEs, growth, and knowledge-intensive sectors. His research has received over 15 awards and he has secured competitive funding in excess of 3 million Euros to understand and enhance SME management and development. He currently serves on the Editorial Board of HRM (US), the International Journal of HRM and Employee Relations. Brian leads the workstream dedicated to curriculum innovation in GETM3 and has undertaken secondments in Slovenia, Poland, and the UK. Dr. Alison Pearce is Associate Professor of Strategic Entrepreneurship at Newcastle Business School at Northumbria University, UK, Affiliate Professor at Grenoble Ecole de Management, France and a Senior Fellow of the Higher Education Academy. One of the original cohort of British Erasmus students sent abroad in 1987 she spent 15 years living and working internationally in marketing, design and product development culminating in Head of Innovation and Business Development and running her own marketing and design consultancy. She is now the convenor of a faculty Research Interest Group and her work has been published in academic journals, industry magazines, books, blogs, and news media. An original member of the GETM3 team, Alison led the funding bid and now leads the project’s overall implementation, undertaking secondments in Ireland, Poland, Slovenia, and Korea.
Uncontrolled Keywords: design thinking, HRD, future of work, co-creation, problem-solving
Subjects: N600 Human Resource Management
W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > Design
Faculties > Business and Law > Newcastle Business School
Depositing User: Elena Carlaw
Date Deposited: 28 Feb 2020 10:38
Last Modified: 31 Jul 2021 18:45

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