Evolving willingness and ability interfaces: An innovation led transformation journey

Douglas Grant, Douglas, Jha, Pushkar, Wanjiru, Roseline and Bhalla, Ajay (0202) Evolving willingness and ability interfaces: An innovation led transformation journey. International Journal of Innovation Studies, 4 (3). pp. 69-75. ISSN 2096-2487

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Abstract

This paper discusses evolving willingness and ability during transformation initiatives in public sector organisations, a novel perspective contributing to addressing the need for better assessment and improved practice in managing transformation journeys. Propositions are formed by synthesising research, providing brief scenarios, and then through a summary narrative of transformation at a public sector organisation labelled PSO. A variation in willingness and ability levels and a divergence in these two variables across stakeholders comes across as an undercurrent to negotiate when the transformation is en-route. How it manifests is captured in propositions, providing a view of key interactions and consequences.

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