Prioritizing unread e-mails: people send urgent responses before important or short ones

Cox, Anna L., Bird, Jon, Brumby, Duncan P., Cecchinato, Marta and Gould, Sandy J. J. (2021) Prioritizing unread e-mails: people send urgent responses before important or short ones. Human–Computer Interaction, 36 (5-6). pp. 511-534. ISSN 0737-0024

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Official URL: https://doi.org/10.1080/07370024.2020.1835481
Item Type: Article
Additional Information: Funding information: This work was supported by the UK Engineering and Physical Sciences Research Council (EPSRC) grants EP/L504889/1 and EP/K025392/1.
Uncontrolled Keywords: e-mail, prioritization, inbox management, decision-making, time pressure
Subjects: G400 Computer Science
G900 Others in Mathematical and Computing Sciences
Department: Faculties > Engineering and Environment > Computer and Information Sciences
Depositing User: John Coen
Date Deposited: 18 Dec 2020 14:40
Last Modified: 23 Nov 2021 03:30
URI: http://nrl.northumbria.ac.uk/id/eprint/45062

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