Factors Influencing Uptake and Use of a New Health Information App for Young People

Russell, Emma, Lloyd-Houldey, Amy, Memon, Ally and Yarker, Joanna (2019) Factors Influencing Uptake and Use of a New Health Information App for Young People. Journal of Technology in Human Services, 36 (4). pp. 222-240. ISSN 1522-8835

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Official URL: https://doi.org/10.1080/15228835.2018.1536911


When young people need health information they are increasingly likely to use online sources and health apps (applications). Yet, these are not necessarily well-designed, reliable or appropriate, and research has primarily focused on adult use. Our study is the first to use qualitative mixed methods (focus groups and interviews) to apply the Technology Acceptance Model (TAM) to understand 26 young people’s uptake and use of a new, clinically-approved health app (application) for 16–25 year olds. We found that perceived usefulness, perceived ease-of-use, social influences and trust, all differently impacted children and young people health-app acceptance and effectiveness. Implications for future research and young-person health-app development are discussed.

Item Type: Article
Additional Information: Research funded by J9 Consulting
Uncontrolled Keywords: National Health Service (NHS), technology acceptance model (TAM), adolescents, young-people, health information, health-apps, Mobile application development
Subjects: B900 Others in Subjects allied to Medicine
G500 Information Systems
G600 Software Engineering
N900 Others in Business and Administrative studies
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: Rachel Branson
Date Deposited: 23 Jun 2021 13:38
Last Modified: 31 Jul 2021 10:45
URI: http://nrl.northumbria.ac.uk/id/eprint/46521

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