Corporate Social Responsibility and Employee Attitudes: The Moderating Role of Employee Age

Nyuur, Richard, Ofori, Daniel, Amankwah, Majoreen O. and Baffoe, Kwame Amin (2022) Corporate Social Responsibility and Employee Attitudes: The Moderating Role of Employee Age. Business Ethics, the Environment and Responsibility, 31 (1). pp. 100-117. ISSN 2694-6424


Download (548kB) | Preview
Official URL:


This study examines the role of corporate social responsibility (CSR) on employee engagement and job satisfaction. Using 322 responses from employees of selected companies in Ghana, and employing hierarchical regression analysis, the study examines the direct impact of economic, legal, ethical and discretionary CSR practices on employee satisfaction and engagement in organisations. The study further explores the moderating role of employee age on the relationship between CSR and employee engagement and satisfaction. The results provide evidence that economic, legal, ethical and discretionary CSR practices influence higher employee engagement and satisfaction levels at work. However, the study finds no evidence of employee age moderating the association between each of the four CSR dimensions and employee job attitudes (engagement and satisfaction). These findings are insightful and provide a response to calls for research on these issues. The study contributes to the literature by demonstrating that ethical CSR practices strongly influence employees’ satisfaction and engagement levels; legal and discretionary CSR activities also have an influence, though to a lesser extent; and the economic dimension of CSR activities has the least impact. The managerial, practical and further research implications of these findings are discussed.

Item Type: Article
Additional Information: Funding information: This project was supported with a grant by the University of Ghana Business School Research Committee.
Uncontrolled Keywords: Corporate social responsibility, employee engagement, job satisfaction, age, Ghana
Subjects: L900 Others in Social studies
N100 Business studies
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: John Coen
Date Deposited: 29 Sep 2021 08:06
Last Modified: 27 Oct 2023 08:01

Actions (login required)

View Item View Item


Downloads per month over past year

View more statistics