Citizen Adoption in E-Government Systems

Olesen, Karin, Wood, Lincoln C. and Chong, Josephine (2021) Citizen Adoption in E-Government Systems. Journal of Global Information Management, 29 (6). pp. 1-28. ISSN 1062-7375

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Electronic Government (e-Government) refers to a system of information, communication and interaction between government and its citizens. E-Government adoption has been studied for more than a decade with several meta-analytic studies being produced in that time. This study is differentiated from prior meta-analyses as it splits the empirical studies into pre-adoption and post-adoption studies to allow a clearer model of e-Government. We found different determinants and distinct models for pre- and post-adoption of e-Government. In the two models (pre-adoption and post-adoption) trust is only related to pre-adoption studies. Originally, 98 studies were coded but with the focus on pre-adoption and post-adoption, 53 were used in the final models as they contained the attributes of interest.

Item Type: Article
Uncontrolled Keywords: Citizen Participation, Electronic Government, Models, Post-Adoption, Pre-Adoption
Subjects: N900 Others in Business and Administrative studies
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: Rachel Branson
Date Deposited: 15 Feb 2022 09:19
Last Modified: 15 Feb 2022 09:30

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