Proceed with Care: Reimagining Home IoT Through a Care Perspective

Key, Cayla, Browne, Fiona, Taylor, Nick and Rogers, Jon (2021) Proceed with Care: Reimagining Home IoT Through a Care Perspective. In: CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems: Making Waves, Combining Strengths. Conference on Human Factors in Computing Systems - Proceedings . ACM, New York, US, p. 166. ISBN 9781450380966

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Abstract

As the internet is increasingly embedded in the everyday things in our homes, we notice a need for greater focus on the role care plays in those relationships—and therefore an opportunity to realize un- seen potential in reimagining home Internet of Things (IoT). In this paper we report on our inquiry of home dwellers’ relationships to caring for their everyday things and homes (referred to as thing- care). Findings from our design ethnography reveal four thematic qualities of their relationships to thingcare: Care Spectacle, Care Liminality, Ontological Binding, and Care Condition. Using these themes as touchstones, we co-speculated to produce four specula- tive IoT concepts to explore what care as a design ethic might look like for IoT and reflect on nascent opportunities and challenges for domestic IoT design. We conclude by considering structures of power and privilege embedded within care practices that critically open new design imaginaries for IoT.

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