A commentary on the quality improvement practices in leading an organizational response to audit feedback

Sykes, Michael (2022) A commentary on the quality improvement practices in leading an organizational response to audit feedback. International Journal of Evidence-Based Healthcare, 20 (3). pp. 166-171. ISSN 1744-1609

JBI_v3_Enhancing audit_Manucript_PURE.pdf - Accepted Version

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Official URL: https://doi.org/10.1097/XEB.0000000000000338


Clinical audit is commonly used to assess and improve the quality of care. The impact of clinical audit on practice could be improved by supporting the ability of people who receive feedback from audits to mount effective responses. This article, written for people who receive feedback, audit providers and quality improvement leads, describes important practices in the organisational response to feedback. The practices were identified through work to describe the current response to national audit and draw upon theory-informed hypotheses for enhancing audit and feedback. Both the content and implementation of the practices were co-designed with stakeholders and tested alongside different national audits. The identified quality improvement practices provide practical guidance for feedback recipients and enable providers and quality improvement leads to consider the capabilities required for such practices. The approach resonates with organisational readiness to change theory, proposing that informational appraisal and change commitment underpin effective improvement actions.

Item Type: Article
Uncontrolled Keywords: audit and feedback, collaborative, commitment, quality improvement, tailoring
Subjects: B700 Nursing
B900 Others in Subjects allied to Medicine
Department: Faculties > Health and Life Sciences > Nursing, Midwifery and Health
Depositing User: Elena Carlaw
Date Deposited: 31 Aug 2022 13:56
Last Modified: 30 Aug 2023 03:30
URI: https://nrl.northumbria.ac.uk/id/eprint/49988

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