Using care and support planning to implement routine falls prevention and management for people living with frailty: A qualitative evaluation

Finch, Tracy, Fay, Michaela, Smith, Joanne, Kleiser, Helen, Dews, Deborah, Roberts, Sue, Shaw, Fiona, Haining, Shona and Oliver, Lindsay (2022) Using care and support planning to implement routine falls prevention and management for people living with frailty: A qualitative evaluation. PLoS ONE, 17 (10). e0275974. ISSN 1932-6203

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Frailty is a key issue in current healthcare delivery and falls is an important component. Care and support planning (CSP) is an established approach to managing long term conditions (LTCs) and has potential to provide more person-centred care for those at risk of falling. This qualitative evaluation aimed to understand the barriers and success criteria involved in incorporating falls assessment and management into the CSP process.

CSP for falls prevention was implemented in eight general practices in the North of England. Six of the eight practices participated in the qualitative evaluation. Seven group interviews were undertaken with staff (n = 31) that included practice nurses, health care assistants, nurses, and administrative staff (n = 2–8 per group). Observations of the falls and CSP training provided additional data. Interviews covered experiences and potential impacts of training, and processes of implementation of the programme, and were informed by normalisation process theory. Thematic analysis was undertaken using a team-based approach.

Although successfully implemented across the practices, how established CSP was and therefore ‘organisational readiness’ was an overarching theme that illustrated differences in how easily sites were able to implement the additional elements for frailty. The challenges, successes and impacts of implementation are demonstrated through this theme and four further themes: training resources and learning; positive impacts of the programme (including enabling easier conversations around ‘frailty’); integrating work processes/work with patients; and dealing with uncertainty and complexity.

Care and Support Planning services designed to target frailty and falls is feasible and can successfully be delivered in the primary care setting, if key enablers are promoted and challenges to implementation addressed from planning through to integration in practice.

Item Type: Article
Additional Information: Funding information: Academic Health Science Network for the Northeast and North Cumbria funded the project: ‘Falls, frailty and care and support planning: pilot feasibility project across Newcastle and Gateshead’ [Ref: IPH18]. This applies to all authors of the manuscript. Helen Kleiser’s contribution was also directly supported by Newcastle and Gateshead Clinical Commissioning Group. Tracy Finch was additionally funded by the National Institute for Health Research (NIHR) Applied Research Collaboration (ARC) North East and North Cumbria (NIHR200173).
Subjects: B700 Nursing
Department: Faculties > Health and Life Sciences > Nursing, Midwifery and Health
Depositing User: John Coen
Date Deposited: 12 Oct 2022 09:20
Last Modified: 12 Oct 2022 09:30

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