New development: Learning communities—an approach to dismantling barriers to collective improvement

Wilson, Louise, Hawkins, Melissa, French, Max, Lowe, Toby and Hesselgreaves, Hannah (2023) New development: Learning communities—an approach to dismantling barriers to collective improvement. Public Money & Management. pp. 1-4. ISSN 0954-0962 (In Press)

Text (Advance online version)
New development Learning communities an approach to dismantling barriers to collective improvement.pdf - Published Version
Available under License Creative Commons Attribution 4.0.

Download (1MB) | Preview
Official URL:


Public services operate in conditions of complexity. Practitioners and service users can never be certain of the impact or outcome of a course of action and, consequently, responsible failure must be supported. A new methodology for enabling public service professionals to navigate the complexity of their practice is introduced in this article: ‘learning communities’ (LCs). Drawing from developmental applications of this methodology, the authors describe how LCs provide environments for talking authentically about uncertainties and mistakes with the purpose of collective improvement, and draw parallels with similar methods of community co-creation. The way that LCs tackle two key elements of the public sector’s learning capacity noted in the literature—structure and culture—is explained.

Item Type: Article
Uncontrolled Keywords: Accountability. action-orientated learning, complexity, improvement, learning communities, organizational learning, public sector, reflective practice, reflexivity
Subjects: L900 Others in Social studies
N100 Business studies
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: John Coen
Date Deposited: 27 Jan 2023 10:22
Last Modified: 30 Jan 2023 08:15

Actions (login required)

View Item View Item


Downloads per month over past year

View more statistics