Rafiq, Mohammed, Fulford, Heather, Lu, Xiaoming and Ellis-Chadwick, Fiona (2008) An assessment of the validity and dimensionality of E-S-QUAL as a measure of internet retail service quality. In: Australian and New Zealand Marketing Academy (ANZMAC), 1-3 December 2008, Sydney, Australia.
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Official URL: http://anzmac.info/conference/2008/_Proceedings/PD...
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Subjects: | N900 Others in Business and Administrative studies |
| Department: | Faculties > Business and Law > Newcastle Business School |
| Related URLs: | |
| Depositing User: | Helen Pattison |
| Date Deposited: | 02 Oct 2012 08:52 |
| Last Modified: | 19 Nov 2019 09:53 |
| URI: | http://nrl.northumbria.ac.uk/id/eprint/9305 |
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