Items where Author is "Elmayar, Ashraf"

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Conference or Workshop Item

Elmayar, Ashraf, Ogba, Ike and Coates, Nigel (2012) A comparison of customer perceptions of service quality in the Libyan private and public banking sectors. In: International Conference in Marketing, 12-14 January 2012, Indian Institute of Management, Lucknow, India.


Elmayar, Ashraf (2011) Assessing the Perceived Service Quality Levels in the Libyan Private and Public Banking Sectors: A Customer Perspective. Doctoral thesis, Northumbria University.

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