Items where Author is "Wäppling, Anders"
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Article
Schoefer, Klaus, Wäppling, Anders, Heirati, Nima and Blut, Markus (2019) The moderating effect of cultural value orientations on behavioral responses to dissatisfactory service experiences. Journal of Retailing and Consumer Services, 48. pp. 247-256. ISSN 0969-6989
