Incivility as an Instrument of Oppression: Exploring the Role of Power in Constructions of Civility

Callahan, Jamie (2011) Incivility as an Instrument of Oppression: Exploring the Role of Power in Constructions of Civility. Advances in Developing Human Resources, 13 (1). pp. 10-21. ISSN 1523-4223

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Official URL: https://doi.org/10.1177/1523422311410644

Abstract

In this article, I will explore the ways in which power is constructed through concepts of “civility” and “incivility.” I contend that traditional desires to moderate or diffuse the emotions labeled as uncivil can result in stagnation or alienation for the employee. From a critical perspective, incivility may be an attempt to create dissonance that can foster individual and organizational change. I will address three types of power associated with the popularization of incivility—the “power of” elites (e.g., organizations) to define and construct what constitutes civility, the “power over” lower status individuals that catalyzes incivility, and the “power to” engage in incivility as acts of resistance against the other types of power. Finally, I will identify strategies for how HRD professionals address these issues of power and convert “incivility” to a means to create more humane workspaces.

Item Type: Article
Uncontrolled Keywords: Incivility, power, resistance, oppression, emotion
Subjects: N600 Human Resource Management
Depositing User: Becky Skoyles
Date Deposited: 04 May 2018 11:56
Last Modified: 04 May 2018 11:56
URI: http://nrl.northumbria.ac.uk/id/eprint/34175

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