The creation of a tool to measure and visualise design effectiveness through analysis of shopper/consumer decision-making processes

Marshall, Lesley and Pitsaki, Irini (2015) The creation of a tool to measure and visualise design effectiveness through analysis of shopper/consumer decision-making processes. In: 11th International Conference of the European Academy of Design, 22-24 April 2015, Paris.

[img]
Preview
Text (Full text)
Marshall, Pitsaki - The creation of a tool to measure and visualise design effectiveness.pdf - Published Version

Download (851kB) | Preview
Official URL: https://ead.yasar.edu.tr/conferences/ead-11-france...

Abstract

This paper summarises the journey undertaken in order to develop the d³ tool that enables the delivery of measurable design value to client brand portfolios. The d³ tool was developed and forms part of the practice of a design consultancy operating out of London, Newcastle and Geneva with combined specialisms in packaging design, shopper marketing and digital communications.

The development of the d³ tool aims to add efficiency to the creative process by providing insightful consumer knowledge to inform design processes and marketing initiatives. It combines the concepts of power, evidence and opinion-based decision-making processes, and is used to evaluate design strategies, measure design effectiveness and identify marketing opportunities. The visual component of the d3 tool allows clients to see at a glance how effectively their brand communicates its message through packaging design, shopper marketing and digital materials in relation to their competition.

Clients include global corporations with international fast moving consumer goods brand portfolios, present in both physical and digital environments. Typical projects where the d³ tool is used include new product launches, brand design, packaging design and range extensions, digital shopper communications and point of sale materials. The ultimate purpose of the d3 tool is to assist design teams to provide creative solutions that help brands perform effectively on strategy within this cross-platform shopping environment for business success.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Design value, design process, shopper decision-making, competitive advantage
Subjects: N500 Marketing
W200 Design studies
Department: Faculties > Arts, Design and Social Sciences > Design
Depositing User: Paul Burns
Date Deposited: 07 Dec 2018 17:05
Last Modified: 11 Oct 2019 18:16
URI: http://nrl.northumbria.ac.uk/id/eprint/37144

Actions (login required)

View Item View Item

Downloads

Downloads per month over past year

View more statistics