Capturing the Value of International Staff Mobility in Higher Education: A Customer-Dominant Logic Approach

Dziewanowska, Katarzyna, Quan, Rose and Pearce, Alison (2019) Capturing the Value of International Staff Mobility in Higher Education: A Customer-Dominant Logic Approach. Problemy Zarzadzania, 16 (4(77)). pp. 43-62. ISSN 1644-9584

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Official URL: http://dx.doi.org/10.7172/1644-9584.77.3

Abstract

This paper aims at analysing and achieving better understanding of the experience of international mobility of academic staff from the perspective of value creation process. Qualitative research methods are used: a combination of individual in-depth interviews and focus group interviews. We apply a customerdominant logic perspective in order to identify the drivers of value co-creation and emerging value types. The study identifies multiple types of value emerging from a mobility experience (e.g. individual and shared value, one-off and longitudinal value). Also, the value co-creation context is investigated and an influence of factors such as personality, previous experiences, situation at home and host institutions and their support are discussed.

Item Type: Article
Subjects: X900 Others in Education
Department: Faculties > Business and Law > Newcastle Business School > Corporate and Executive Development
Depositing User: Becky Skoyles
Date Deposited: 18 Feb 2019 12:31
Last Modified: 18 Feb 2019 12:45
URI: http://nrl.northumbria.ac.uk/id/eprint/38062

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