TQM enablers and business sustainability: an empirical study of the service sector in the North East of England.

Robson, Andrew, Mitchell, Ed and Prabhu, Vas (2002) TQM enablers and business sustainability: an empirical study of the service sector in the North East of England. International Journal of Quality and Reliability Management, 19 (5). pp. 610-634. ISSN 0265-671X

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Official URL: http://dx.doi.org/10.1108/02656710210427566
Item Type: Article
Uncontrolled Keywords: factor analysis, service industries, sustainable development, TQM
Subjects: N200 Management studies
N900 Others in Business and Administrative studies
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: EPrint Services
Date Deposited: 11 Aug 2008 11:58
Last Modified: 19 Nov 2019 09:55
URI: http://nrl.northumbria.ac.uk/id/eprint/2939

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