Robson, Andrew, Mitchell, Ed and Prabhu, Vas (2002) TQM enablers and business sustainability: an empirical study of the service sector in the North East of England. International Journal of Quality and Reliability Management, 19 (5). pp. 610-634. ISSN 0265-671X
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Official URL: http://dx.doi.org/10.1108/02656710210427566
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | factor analysis, service industries, sustainable development, TQM |
| Subjects: | N200 Management studies N900 Others in Business and Administrative studies |
| Department: | Faculties > Business and Law > Newcastle Business School |
| Depositing User: | EPrint Services |
| Date Deposited: | 11 Aug 2008 11:58 |
| Last Modified: | 17 Dec 2023 15:48 |
| URI: | https://nrl.northumbria.ac.uk/id/eprint/2939 |
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