Factors that affect the acceptance of new technologies in the workplace: a cross case analysis between UK and Hong Kong

Skoumpopoulou, Dimitra, Wong, Adam K.L., Ng, Peggy M. L. and Lo, Man Fung (2018) Factors that affect the acceptance of new technologies in the workplace: a cross case analysis between UK and Hong Kong. In: UKAIS 2018, 20th-21st March 2018, Oxford, UK.

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Abstract

The introduction of a new IT application within an organisation represents change, and the acceptance of such change starts with the individual end users since they are the ones that often resist the newly introduced IT. This research identifies the factors that affect the acceptance of new technologies in the workplace in order to understand better how end-users can influence the successful introduction of IT in academic institutions. We use one Higher Education Institution (HEI) in Hong Kong and one HEI in the UK in order to gather our data and cross analyse the differences between the two countries. Our research shows that the staff at both universities have a high Behavioral Intention (BI) to use new technologies. However, there is no significant difference between the two universities, which means that although there is a general difference in the Hofstede’s cultural dimension scores between the two populations, these dimensions have no effect on the staff who works at these universities.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: technology acceptance, workplace, cross case analysis
Subjects: N100 Business studies
N200 Management studies
Department: Faculties > Business and Law > Newcastle Business School
Depositing User: Dimitra Skoumpopoulou
Date Deposited: 08 Jun 2018 14:12
Last Modified: 19 Nov 2019 09:47
URI: http://nrl.northumbria.ac.uk/id/eprint/34489

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