Exploring children's social and moral behaviour in a technology context

Kenny, Catherine Ann (2011) Exploring children's social and moral behaviour in a technology context. Doctoral thesis, Northumbria University.

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Abstract

The central argument of this thesis is that disclosure of certain information via computer-mediated communication technologies influence specific behaviours in relation to trust, and betrayal for children and young people. The main aim of this thesis is to extend the computer mediated communication literature by investigating young people‘s use of digital communication devices in an effort to explore interactions between methods of computer mediated communication and young people‘s subsequent social and moral behaviour. The thesis begins with qualitative analyses of data gathered via focus groups to raise a broad range of issues important to the young user rather than the issues deemed important by parents and educators. Young people indicate clearly that they are aware of the safety issues that concern parents and academics eager to protect them from predators. Whilst the single most popular reason they identify for engaging with technology is to communicate, they identify three key areas of concern related to technology use; usage preferences, positive aspects of technology use and negative aspects of technology use. The topics relating to the latter two themes combine social and moral behaviours forming a preliminary framework for understanding behaviour within the HCI agenda. Subjective and objective methodology is implemented, typically via questionnaires and content analysis. In depth examination and assessment of those concerns deemed important to the young user is achieved via questionnaire studies developed from the issues raised in the focus groups. Building upon the preliminary framework identified in the first study, the thesis employs a questionnaire study to examine whether technology has an impact on trust by young people and how any betrayal of trust might impact on their subsequent behaviour. The questionnaire studies reveal that for young people dynamics of trust and forgiveness are functions of both type of medium chosen to convey information, as well as the recipient to whom the information is related. Further investigation confirms that similar elements exist for older users communicating via digital communication technologies. Subsequent investigation reveals that as young users of computer mediated communication adopt each new alternative communication medium, they then manipulate that new medium to fit their communication needs by using them in such a way as to enhance the speed and quality of communication.

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