Cooperatives Quality: evidence from Greece

Dimitropoulos, Exarxos and Vlachos, Ilias (2006) Cooperatives Quality: evidence from Greece. In: 7th International Conference on Management in AgriFood Chains and Networks, Ede, The Netherlands, 31 May-2 June.

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Abstract

The study of the role and contribution of ISO 9000 QMS to the corporate strategic development and organisational change and performance improvement of the Greek Agrocoops, as well as the identification and analysis of the drivers and constraints of this system’s effective implementation and efficient use has and/or should have been the subject of
increased attention in recent times, as the majority of these organisations face increasing financial and business operating problems over the last three decades, as it was identified in a collective work of Papageorgiou et al, published in “Syneteristiki Poreia” (volumes of years
2000-2003) and the re-configuration of their organisational practices and activities, referring to any management system adapted and applied – e.g. the ISO 9000 QMS, is considered a
must for their business survival in the words of Arvanitoyiannis (2001).
As a result of the aforementioned facts and due to his current professional status, the researcher decided to focus his DBA research on issues relating to the role and contribution of the quality management systems - and more particularly of the ISO 9000 Quality Management Systems - to the achievement of Greek Agricultural Cooperatives’ corporate strategic goals and organisational performance improvement through the improvement of their business processes.
The critical examination of the ISO 9000 – QualityManagement Systems’ implementation process and use purpose by the Agricultural Cooperatives sector in Greece is the broad and
general Topic of my Doctorate Research. It is mainly connected with the following two current issues:
- on one hand, with the reanimation of the ongoing dialogue and debate concerning the perspectives of the Agricultural Cooperatives in Greece and the future status of the
15% of the country’s active population, which is occupied in the broader agricultural sector (Bank of Greece, 2002), and
- on the other hand, with the ever increasing public concern, interest and demand for safer, healthier and quality enhanced food products and services all over the world (ICAP, 2002 and Arvanitoyiannis, 2000).

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