Taylor, Steve (1996) Emotional Labour and TQM: A Labour Process Analysis. In: Fourteenth Annual International Labour Process Conference, March 1996, Birmingham.
Full text not available from this repository.| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Subjects: | L300 Sociology N100 Business studies |
| Department: | Faculties > Arts, Design and Social Sciences > Social Sciences |
| Depositing User: | Becky Skoyles |
| Date Deposited: | 28 Apr 2016 12:51 |
| Last Modified: | 04 May 2023 11:13 |
| URI: | https://nrl.northumbria.ac.uk/id/eprint/26710 |
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