Emotional Labour and TQM: A Labour Process Analysis

Taylor, Steve (1996) Emotional Labour and TQM: A Labour Process Analysis. In: Fourteenth Annual International Labour Process Conference, March 1996, Birmingham.

Full text not available from this repository.
Item Type: Conference or Workshop Item (Paper)
Subjects: L300 Sociology
N100 Business studies
Department: Faculties > Arts, Design and Social Sciences > Social Sciences
Depositing User: Becky Skoyles
Date Deposited: 28 Apr 2016 12:51
Last Modified: 04 May 2023 11:13
URI: https://nrl.northumbria.ac.uk/id/eprint/26710

Actions (login required)

View Item View Item


Downloads per month over past year

View more statistics