Feltwell, Tom, Elsden, Chris, Vines, John and Lawson, Shaun (2019) Monzo + IFTTT: Everyday Automation through Programmable Money. In: AutomationXP’19 - Everyday Automation Experience: Non-Expert Users Encountering Ubiquitous Automated Systems, 5th May 2019, Glasgow, UK.
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Abstract
We summarise recent work performed by the authors, where we conducted a qualitative study of the recent integration of a UK-based, digital-first mobile banking app - Monzo - with the web automation service IFTTT. Through analysis of 113 unique IFTTT ‘recipes’ shared by Monzo users, we illustrate the potentially diverse functions of these recipes. Beyond achieving more convenient and efficient financial management, we note many playful and expressive applications of conditionality and automation that far extend traditional functions of banking applications and infrastructure. We highlight the different aspects of automation created by these non-expert users to achieve, often novel, financial automation.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Uncontrolled Keywords: | Money, Automation, FinTech, IFTTT |
| Subjects: | G400 Computer Science G500 Information Systems N300 Finance |
| Department: | Faculties > Arts, Design and Social Sciences > Design Faculties > Engineering and Environment > Computer and Information Sciences |
| Related URLs: | |
| Depositing User: | Paul Burns |
| Date Deposited: | 25 Mar 2019 11:44 |
| Last Modified: | 07 Dec 2022 11:00 |
| URI: | https://nrl.northumbria.ac.uk/id/eprint/38527 |
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