Building better together: the relationship between organisational culture and stakeholder critical success factors in construction projects

Alhiddi, Ahmed Mohamed (2022) Building better together: the relationship between organisational culture and stakeholder critical success factors in construction projects. Doctoral thesis, Northumbria University.

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Abstract

Introduction: The study initially identified a gap in extant literature illustrating a lack of systematic investigation assessing the relationship between organisational culture and stakeholder critical success.

Aim: The study investigates the relationship between organisational culture and stakeholder critical success factors (CSFs). It focuses on the relationships between key stakeholders working for the Ministry of Housing in Bahrain and its contractors.

Methodology: The study adopts a quantitative research methodology with a deductive approach, utilising an online survey questionnaire of 144 participants. The participants were selected census representatives of Bahrain’s Ministry of Housing and its contractors, including project and construction managers. The questionnaire data were analysed quantitatively, using descriptive and inferential statistics, to identify the cultures and stakeholder CSFs in construction firms under Bahrain’s Ministry of Housing, and to investigate their relationships.

Key Findings: A demographic analysis of the data revealed that males were dominant, occupying the highest positions and professional roles in the construction projects procured by Bahrain’s Ministry of Housing. However, the data also indicated that Bahrain’s culture towards male-biased seniority in construction firms is showing early signs of a mixed-gender distribution. Findings also indicate that the Bahrain Government preferred engagement with stakeholders with higher educational backgrounds and significant years of experience. Furthermore, the study highlighted Bahrain’s cultural inclination towards a control type of culture, explaining the type of environment being male-dominated and managerial rules-driven. These observations help to explain the formal and structured working environment in Bahraini firms. However, this study identified the compete culture type as the most suitable culture for Bahrain stakeholders, which tends to increase the success rate in construction firms. Concerning the stakeholder CSFs, the findings indicate project success to be the most critical factor, which helps explain why project success measure (PSM) was the highest-ranked stakeholder CSF. Regarding the relationship between organisational culture and stakeholder CSFs, eight of the sixteen hypotheses were supported by the structural equation model (SEM), indicating a significant relationship and impact between organisational culture types and stakeholder CSFs.

Contributions to extant literature: This is the first study conducted that examines the relationship between organisational culture and stakeholder CSFs in the Middle East. Its findings provide further insights into Bahrain's best corporate culture type, which is critical to handling stakeholders engagement for successful construction firms. The study also proposes several recommendations for future research and practical implications for practitioners, such as using this study’s scale as a model for conducting similar research in other countries sharing a similar culture as Bahrain.

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