Taylor, Louise and Parkinson, David (2012) The Creak of the Back Gate: playwriting techniques in a service design concept. Touchpoint, 4 (2). pp. 38-41. ISSN 1868-6052
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Official URL: http://www.service-design-network.org/
Abstract
The delivery of a service is frequently compared to the delivery of a theatrical performance or play, and the similarities are easy to see. Both live (or die) on the strength of a connection created between performer (service provider) and audience (service users). However, the point of service delivery is not where the similarities between service design and theatre begin: they can, in fact, be traced back to a performance’s origins in the craft of the playwright.
| Item Type: | Article |
|---|---|
| Subjects: | W200 Design studies W400 Drama |
| Department: | Faculties > Arts, Design and Social Sciences > Design |
| Depositing User: | Louise Taylor |
| Date Deposited: | 20 Sep 2012 15:38 |
| Last Modified: | 12 Oct 2019 19:35 |
| URI: | http://nrl.northumbria.ac.uk/id/eprint/9063 |
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