Items where Author is "Wang, Xiaojun"
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Ma, Jie, Tse, Ying Kei, Wang, Xiaojun and Zhang, Minhao (2019) Examining customer perception and behaviour through social media research – An empirical study of the United Airlines overbooking crisis. Transportation Research Part E: Logistics and Transportation Review, 127. pp. 192-205. ISSN 1366-5545