Items where Author is "Wang, Xiaojun"

Article

Ma, Jie, Tse, Ying Kei, Wang, Xiaojun and Zhang, Minhao (2019) Examining customer perception and behaviour through social media research – An empirical study of the United Airlines overbooking crisis. Transportation Research Part E: Logistics and Transportation Review, 127. pp. 192-205. ISSN 1366-5545