Lessons learned in managing ICT systems for online learning

Liyanage, Lalith, Pasqual, Ajith and Wright, Clayton (2010) Lessons learned in managing ICT systems for online learning. In: The Fifth International Conference of Learning International Networks Consortium (LINC), 23-26 May 2010, The Massachusetts Institute of Technology, Cambridge, Massachusetts, USA.

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Abstract

This paper discusses the challenges faced and lessons learned during the management of an online educational network in Sri Lanka. In all aspects of learning, technology can make a significant impact. Technology, when used appropriately, can be very effective in terms of interactivity among learners, between learners and the content and between learners and teachers, especially in contrast to print-based traditional distance education. Most difficulties that arise are due to constraints of scale, time and space and can be effectively addressed using technology. When implemented effectively, learners, teachers and educational institutions all benefit. Opportunities created in such a context for a country like Sri Lanka are enormous. At the same time, any failure to access teaching/learning material can create a very negative impression and is instantly compared with the face-to-face learning environment. Managing Information and Communication Technology (ICT) systems to cater to the above requirements is a challenging task. A major national initiative in Sri Lanka, the National Online Distance Education Service (NODES) is discussed in this context.

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